LONDONBURY HOMES, INC.
SERVICE WARRANTY

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The Quality Standards discussed on this document are intended to specify the minimum performance standards for the construction of your new home and to establish the basis for service warranties regarding defective materials and workmanship. The format of the Quality Standards section is designed for ways comprehension by both layman and builder and is as follows:

1) Possible Deficiency - This is a brief statement of the problem to be considered;
2) Performance Standard - This is a description of a standard which relates to a specific deficiency.
3) Responsibility - The Builder's responsibility or homeowner responsibility is identified in this section.

Your new home has been built according to the nationally recognized Boca Building Code and the strict requirements of the local governmental building code. The materials guarantees for appliances, etc. are provided to you directly from the respective manufactures. These warranties vary according to terms and conditions and the homeowner is requested to familiarize himself with these items.

THE BUILDERS GUARANTEE IS FOR THE FIRST YEAR ONLY. A ONE TIME FOLLOW UP LIST OF ADJUSTMENTS MAY BE DEVELOPED TO BE FINISHED BETWEEN THE 10TH AND 12TH MONTH OF THE WARRANTY. UPON COMPLETION OF THAT LIST, THE WARRANTY SHALL REMAIN IN EFFECT PER THE ENCLOSED TERMS AND CONDITIONS HEREIN.

TABLE OF CONTENTS

INTRODUCTION

1.0 Site work
1.1 Excavation and Backfill
1.2 Site Drainage and Grading
1.3 Landscaping - Shrubs & Trees
1.4 Landscaping - Lawn Areas
1.5 Driveways - Asphalt
1.6 Exterior Concrete

2.0 Foundation
2.1 Basement Walls - Brick and Block
2.2 Basement Floor
2.3 Garage Floor

3.0 Carpentry
3.1 Rough Carpentry
3.2 Finish Carpentry - Interior
3.3 Finish Carpentry - Exterior

4.0 Waterproofing and Insulation
4.1 Waterproofing
4.2 Insulation

5.0 Plumbing
5.1 Rough Plumbing & Sewers
5.2 Finish Plumbing

6.0 Heating and Air Conditioning
7.0 Electrical
8.0 Drywall
9.0 Ceramic Tile
10.0 Flooring
10.1 Resilient Floors
10.2 Carpeting

11.0 Paint
12.0 Specialties and Miscellaneous
12.1 Garage Doors
12.2 Fireplace
12.3 Kitchen Cabinets and Vanities

1.0 Site Work
1.1 Excavation and Backfill
Possible Deficiency: Settlement of ground around foundation, utility trenches or other filled areas.
Performance Standard: Maximum allowable settlement is 6 inches. Settlement of backfill around foundation shall not interfere with water drainage away from the house.
Responsibility: Upon request by the homeowner, the builder shall fill excessively settled areas one time only during the first year. The owner shall be responsible for any grass, shrubs, or other landscaping affected by the placement of the fill.

1.2 Site Drainage and Grading
Possible Deficiency: Improper drainage of the site.
Performance Standard: The necessary grades and swales should be established to adequate drainage away from the house. No standing water should remain in the yard 24 hours after a rain, except swales or sumps which require 48 hours to drain.
Responsibility: The builder is responsible to establish the proper grades and swales. The homeowner is responsible to maintain the grades and swales. Changing of the grades by the homeowner will constitute a release of responsibility to the builder for standing water, erosion, or wet basement. The builder shall not be responsible for the storm damage.

1.3 Landscaping - Shrubs & Trees
Possible Deficiency: Dead Shrubs and trees
Performance Standard: Shrubs or trees planted by the builder are guaranteed for the three months. Shrubs or trees indigenous to the lot, i.e. not planted by the builder are not guaranteed.
Responsibility: The builder will replace any trees or shrubs which are planted and die within 3 months. Negligence by the homeowner to water or properly care for the shrubs or trees will invalidate the guarantee.

1.4 Landscaping - Lawn Areas
Possible Deficiency: Brown spots or bare spots
Performance Standard: The seeded lawn area is meant to be a starter lawn only.
Responsibility: Lawn areas are not guaranteed by the builder. The homeowner will be provided with 5 pounds of seed to be used to fill brown or bare spots.

1.5 Driveways - Asphalt
Possible Deficiency: Settlement cracks or depressions.
Performance Standard: Settlement depressions should not exceed three inches, nor shall cracks greater than 1/8" appear during the first year.
Responsibility: The builder shall seal any cracks greater than 1/8" and shall patch depressions exceeding two inches in depth and at least 1 square foot in area, during the first year. The builder shall not be responsible for damage from gasoline, oil, sharp or heavy objects or automobile power steering caused by stationary steering during hot weather.

1.6 Exterior Concrete- Porches, Steps, etc.
Possible Deficiency: Cracking, Settling or heaving
Performance Standard: Cracking greater than ¼ inch in width or vertical displacement are considered excessive. Heaving or settlement in excess of one inch in relation to the house structure are considered excessive.
Responsibility: The builder will take appropriate action to correct the situation as required during the first year.
Possible Deficiency: Standing water on stoops.
Performance Standard: Water should drain from exterior stoops or steps.
Responsibility: The builder will correct as required to assure proper drainage from steps or stoops.
Possibly Deficiency: Pitting, scaling, or spalding of concrete surface.
Performance Standard: Concrete surfaces should not disintegrate when exposed to normal condition of weather and use.
Responsibility: Builder will repair or replace as required during the first year. The builder will not be responsible for damage due to chemicals, mechanical implements, severe frost or other factors beyond builder's control. The homeowner is encouraged to use available surface treatments such as boiled linseed oil or silicone to protect the concrete surface.

2.0 Foundation
2.1 Basement Walls
Possible Deficiency: Cracks in basement wall (block or brick)
Performance Standard: Non-structural cracks greater than 1/8 inch in width are considered excessive.
Responsibility: Non-structural cracks will be repaired toward the end of the first year of ownership to permit normally settling of the home to stabilize. The builder will repair nonstructural cracks in excess of 1/8 inch by surface patching. (Hairline cracks excluded)

2.2 Basement Floor
Possible Deficiency: Cracks in basement floor.
Performance Standard: Cracks exceeding 3/16 inch in width or 1/8 inch vertical displacement are considered excessive.
Responsibility: Builder will repair cracks, which exceed maximum tolerance with surface patching or other method as necessary.

2.3 Garage Floor
Possible Deficiency: Cracks in garage slab
Performance Standard: Maximum tolerance of cracks in garage slab is ¼ inch in width or in vertical displacement under normal weather conditions.
Responsibility: Builder is responsible to correct or repair as required.

3.0 Carpentry

3.1 Rough Carpentry
Possible Deficiency: Squeaky Floors
Performance Standard: Within reasonable repair capability such item should not be objectionable to the homeowner.
Responsibility: Builder will locate problem and correct.
Performance Standard: Within any 32 inch measurement, floors should not fluctuate more than ¼ inch out of level. Within any room the floor slope should not exceed 1/240 of the width of the room.
Responsibility: Builder is responsible to correct or repair as required.

3.2 Finish Carpentry - Interior
Possible Deficiency: Gaps in moldings or joints
Performance Standard: Cracks in joints or moldings or adjacent surfaces should not exceed 1/8 inch.

3.3 Finish Carpentry - Exterior
Possible Deficiency: Open cracks
Performance Standard: No open cracks greater than ¼ inch should exist in joists between exterior trim elements.
Responsibility: Builder will repair or caulk open cracks.
Possible Deficiency: Sticking or warped doors
Performance Standard: Warping in excess of ¼ inch when doors are tight against the stop at the lock is considered excessive. Interior doors and bifolds may stick or warp due to temperature and moisture conditions.
Responsibility: If the door warps beyond ¾ inch, the builder will replace the door. Sticking or warped doors will be adjusted by the builder.

4.0 Waterproofing and Insulation
4.1 Waterproofing
Possible deficiency: leaks in basement or foundation
Performance Standard: No leaks resulting in actual trickling of water are acceptable. Leaks caused by improper landscaping are not covered by the warranty. Dampness of the walls is common to new construction and is not considered a deficiency.
Responsibility: The builder shall take action required to correct basement leaks except where determined to be from homeowner negligence. Builder is not responsible for damage to personal items of the homeowner.
Possible Deficiency: Roof or flashing leaks
Performance Standards: Roof or flashing should not leak under normal anticipated conditions.
Responsibility: The builder will correct or repair any verified roof leaks.
Water intrusion caused by ice build-up from gutters, which intrude below roofing shingles is the homeowners responsibility.
Possible Deficiency: Leaks in exterior walls due to inadequate caulking.
Performance Standard: Joints and cracks in exterior wall surface and around openings should be properly caulked to exclude the entry of water. Caulking will shrink and must be maintained by the homeowner after the first year of warranty.
Responsibility: Builder shall repair or caulk joints or cracks in exterior wall surfaces to correct deficiency.

4.2 Insulation
Possible Deficiency: Drafts around doors and windows
Performance Standard: Some infiltration is normally noticeable near doors and windows, particularly during high winds. Excessive infiltration resulting from open cracks, poorly fitted doors or windows or poorly fitted weather stripping is not permissible.
Possible Deficiency: Frozen water lines
Performance Standard: Waterlines should be adequately protected against freezing.
Responsibility: The homeowner is responsible for waterlines frozen from negligence caused by not shutting off exterior water service and not draining waterlines to exterior. Builder is responsible for interior waterlines frozen because of inadequate insulation, and shall repair and correct as required. Builder is not responsible for damage to personal items of homeowner.

5.0 Plumbing

5.1 Rough Plumbing and Sewers
Possible Deficiency: Blocked sewers, fixtures, and drains
Performance Standard: Sewers, fixtures, and drains should operate properly.
Responsibility: Where defective construction is shown to be the cause, the builder shall assume the cost of repair, otherwise the homeowner is responsible to assume all costs.
Possible Deficiency: Leakage from any piping
Performance Standard: No leaks of any kind are permissible in any soil, waste, vent or water pipe. Condensation is not considered leakage and is not warranted.

5.2 Finish Plumbing
Possible Deficiency: Faucet or valve leak
Performance Standard: Leaks due to defects in material or workmanship are not acceptable. Leaks caused by worn or defective washers are considered a homeowner maintenance item.
Responsibility: Builder shall repair or replace defective fittings, but will not be responsible for abuse of fittings.
Possible Deficiency: Chipped or damaged tubs or sink bowls
Performance Standard: Porcelain - finished tubs or bowls should be free of chipped surfaces.
Responsibility: The builder will repair or replace damaged tubs or bowls if noted after closing.

6.0 Heating and Air Conditioning
Possible Deficiency: Inadequate heat.
Performance Standard: The heating system should produce an inside temperature of 70 F. as measured in the center of each room at a height of 5 feet above floor during winter conditions.
Responsibility: Builder shall correct the heating system as required to produce the minimum temperatures. Homeowner will be responsible for balancing dampers, registers, and other minor adjustments.
Possible Deficiency: Inadequate Cooling
Performance Standard: The cooling system should produce an inside temperature of 78 F. as measured in the center of each room at a height of 5 feet above the floor during summer conditions. Cooling is considered inadequate when the system fails to cool at least 10 F. less than the outside temperature.
Responsibility: Builder will correct as required.

7.0 Electrical System
Possible deficiency: Circuit breakers tripping
Performance Standard: Circuit breakers should not trip under normal load. The circuit breakers for the bath outlets and patio outlets are low amp breakers and may trip due to moisture of overload.
Responsibility: Builder will correct to meet minimum performance standard. Homeowner is responsible if such tripping or circuit breakers is caused by worn out cords or plug connections, defects in appliances, or overloads in demand caused by larger appliances or too many small appliances.
Possible Deficiency: No electricity in outlets.
Performance Standard: All outlets must be operable.
Responsibility: Builder will correct as required.

8.0 Drywall (Gypsum Wallboard)
Possible Deficiency: Defects or poor workmanship evidenced by blisters in tape, excess compound in joists, cracked corner heads or trowel marks.
Performance Standard: Problem as previously noted above are unacceptable and will be repaired by the builder. Hairline cracks are common and acceptable due to normal settlement and expansion contraction of materials from changes in temperature and humidity.
Responsibility: Builder will correct defects or poor workmanship as previously noted. All painting needed from the repair of drywall due to natural causes will be the responsibility of the homeowner. Paint supplied by the builder.

9.0 Ceramic Tile
Possible Deficiency: Ceramic tile is cracked or loose.
Performance Standard: Tile should not be cracked or loose.
Responsibility: Builder will repair or replace as required.
Possible Deficiency: Cracks in grouting.
Performance Standard: This is a normal shrinkage condition.
Responsibility: Homeowner must regrout cracks as necessary.
10.0 Resilient Floors
Possible Deficiency: Nail pops appear on the surface of the flooring.
Performance Standard: Obvious nail pops should be repaired.
Responsibility: Builder shall repair as necessary. If replacement is required, builder is not responsible for discontinued patterns or color variation in the floor covering.
Possible Deficiency: Ridging of underlayment appear on surface.
Performance Standard: Obvious depressions or ridges which exceed 1/8 inch vertical displacement should be repaired. The ridge or depression measurement is considered the gap at one end of a six inch straight edge placed over the depression or ridge with three inches on one side of the defect held tightly to the floor.
Responsibility: Builder will correct as required to satisfy performance standard criteria. Builder is not responsible for discontinued pattern or color variations.
Possible Deficiency: Seam lifting or shrinkage gap at resilient flooring joist occurs.
Performance Standard: Gaps shall not exceed 1/16 inch in width in resilient floor covering joints. Where dissimilar materials abut, gap should not exceed 1/8 inch.
Responsibility: Builder will correct as necessary, but will not be responsible if lifting is caused by excessive water spillage on floor.

10.2 Carpeting

Possible Deficiency: Carpet loose or buckling
Performance Standard: Carpeting should be stretched tight and tacked around perimeter of room.
Responsibility: Any loose or buckled carpet will be re-stretched by builder.
Possible Deficiency: Carpet seam splitting.
Performance Standard: Split seams are not acceptable. Some noticeability of seams in general is common and is acceptable.
Responsibility: Builder will repair split seams during the first year only and providing splits are not caused by the homeowners negligence.

11.0 Paint

Possible Deficiency: Exterior paint or stain peels or deteiorates.
Performance Standard: Peeling or deterioration should not occur during the first year of ownership.
Responsibility: Builder will properly prepare and refinish affected areas, matching colors as closely as possible. If finish deterioration affects the majority of an area, the whole area will be refinished. The warranty on the newly repainted surfaces expires with the original warranty period.
Possible Deficiency: Knots "Bleeding" through exterior paint.
Performance Standard: Should not occur during the first year of ownership.
Responsibility: Builder will repair as previously noted.
Possible Deficiency: Deterioration of varnish/lacquer finishes.
Performance Standard: Exterior varnishes are not covered by the warranty. Interior finishes should not deteriorate during the first year of ownership.
Responsibility: Builder will retouch affected areas matching the color as closely as possible.

12.0 Specialties and Miscellaneous

12.1 Garage Doors
Possible Deficiency: Door fails to operate properly.
Performance Standard: Under normal conditions of use, garage doors should operate free of binding, etc.
Responsibility: Builder will repair as required.

12.2 Fireplaces
Possible Deficiency: Chimney does not draw properly.
Performance Standard: Chimney should draw properly however negative draft situations can occur during high winds or if obstructions to drafts are caused by large branches of trees too close to the chimney.
Responsibility: Builder will correct if condition is caused by improper design or construction.

12.3 Kitchen Cabinets and Vanities
Possible Deficiency: Surface cracks, delaminations and chips in mica counter - tops.
Performance Standard: Counter top of mica should not crack, chip or delaminate.
Responsibility: Builder will repair as required providing damage is not caused by homeowner negligence.
Possible Deficiency: Mechanical malfunctions of doors & drawers.
Performance Standard: Cabinet doors and drawers should operate free of binding, etc.
Responsibility: Builder will adjust.

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